How do I get started? How do I pay? I don't want a quotation yet, but I have questions. What do I do? I may or may not pack, can I get a combination of quotations? How can I be assured of the quality of your agent overseas if I book my international move with you? Can I arrange insurance for my move? My international shipment is very small and only has sentimental value. Can you still move it? Do you move plants internationally? How do I arrange customs clearance in my destination country? What's the difference between blanket wrap and export wrap? Some of my furniture was assembled in the rooms that they are in, what happens if they can't fit through the doorway? Do you move jewellery? I know you move upright pianos but can you move a baby grand piano?

How do I get started? It's never too soon to contact us for a fre pre-move survey / quotation. Once we have the information we need we can give you a quotation straight away, plus everything you need to make an informed decision. Back to Top

How do I pay? Payment can be by bank draft, cash, or bank transfer on the day of collection. Personal cheques need to be received 10 days in advance of removal. You can also pay by credit card via Paypal - for your convenience we will email you a link to get straight to the payment option. Please bear in mind that there is a charge of 4.0 per cent of the invoice total from Paypal which is added to the transaction cost. Back to Top

I don't want a quotation yet, but I have questions. What do I do? Please feel free to contact us. We will be delighted to help you out in any way that we can. Back to Top

I may or may not pack, can I get a combination of quotations? Yes. Whatever combination and number of quotions you need. Back to Top

How can I be assured of the quality of your agent overseas if I book my international move with you? The international moving community has several bodies of moving companies. The two biggest are FIDI and OMNI. We will only use destination agents from within these organistions, assuring both us and you of a quality moving partner. Back to Top

Can I arrange insurance for my move? Yes. Once we pack for you, we can arrange an "all risks" insurance policy. Back to Top

My international shipment is very small and only has sentimental value. Can you still move it? We offer a partload service to most global destinations exactly for this kind of requirement. For less shipped to countries we can still move your small shipment on a LCL or airfreight basis. Back to Top

Do you move plants internationally? If you are attached to certain plants we can certainly move them for you. However it's not as simple as moving them domestically. The futher your shipment is going the longer the plant(s) will be in darkness and without water. If they die they are not covered by insurance. Plus more and more foreign countries are bringing in extremely strict regulations for the importation of plantlife. Back to Top

How do I arrange customs clearance in my destination country? We will arrange it for your through our local agent and we will supply you with the customs documentation that you need before you travel. Back to Top

What's the difference between blanket wrap and export wrap? Blanket wrap is when your furniture is literally wrapped in cotton blankets on the truck immediately after it is taken from your home. This is the most common method of protecting furniture for a domestic move or a UK / European move. Export wrap is when your furniture is completely covered in 5 layer thick paper in the house prior to removal. This is necessary for all international shipments being loaded into a shipping container. This service can be provided on request for local and European moves. Back to Top

Some of my furniture was assembled in the rooms that they are in, what happens if they can't fit through the doorway? We will dis-assemble and re-assemble any such furniture. Back to Top

Do you move jewellery? We can move whatever you want us to move, however jewellery is not covered under the insurance policy therefore we highly recommended that you take your jewellery yourself. Back to Top

I know you move upright pianos but can you move a baby grand piano? We will arrange for the appropriate number of experianced crew to wrap, and crate your baby grand piano including the dismantling of the legs. Back to Top